$_12With us being based in St Helens we think that it is important for a company who deals with vulnerable people should sign up to a local authority Trader Register scheme, and that is why we wholeheartedly back the St Helens Trader Register and we have been members of this organisation since 2011.

What the Trader register gives is an assurance that when you use a company who are registered with the scheme they have demonstrated their commitment to:

  • Providing good customer service.
  • Abiding by the Trader Register code of Practice.
  • Honest and Fair Trading

The way this scheme works is quite simple, if you use a trader who are on the register after the work has been completed you fill out a form giving your opinion on how you think the trader conducted themselves.The trader then sends the form to the Trader Register who then post the results of the feedback form onto their website.

The customer is then automatically registered onto the scheme and at any time in the future can contact the register to complain if the company does not abide by the Trader Register Code of Practice. For example if you have a Stairlift installed in your home and a problem arises that causes the Stairlift to break down and the company does not attend or refuses to correct the problem,then the Trader Register will make sure that the company in question completes the work.

Remember the St Helens Trader Register is not just for our clients who are located in St Helens, it is also there for all of our other customers that we have in the United Kingdom.We have received positive feedback from happy customers from as close as Liverpool,Wigan and Widnes,and also from clients located further a field in Bristol,Cardiff,Birmingham and even the Isle of Skye!

This scheme will surely give the customer peace of mind knowing that they will not be using a “Rogue Trader” or “Cowboy” to carry out work just honest fair traders. Another advantage of the Trader Register is that you can view the feedback of all traders before choosing one, and remember if a trader has received poor feedback from a job that they have done it will show on their feedback score.

The St Helens Trader Register is there solely for the paying customer and not for the Trader!

Call us Today on  St Helens 01744 730138

Or Freephone 0800 908 4699

Check out our feedback on the Trader Register http://www.traderregister.org.uk/sthelens/580951/albion-stairlifts


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